Refunds and cancellation

Version 2026-08-1

• Cancel at any time. Your subscription runs to the end of the period you have

already paid for, then stops. There is no cancellation fee.

• Full refund within 14 days of your first payment, for any reason, no

questions asked.

• After 14 days we refund the unused portion if FIRE has a fault we cannot fix

in reasonable time.

• We do not refund trading losses. FIRE sends the orders you click, and no

software vendor can be responsible for the outcome of your trades.

• Demo mode is free and always will be, so you can evaluate FIRE fully before

paying anything.

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